Frequently Consulted Inquiries
Operational and structural details regarding our conversion infrastructure.
Yes. Files are processed entirely in memory (RAM). We do not write your documents to persistent disk storage, and memory buffers are flushed immediately after the HTTP response closes. There are zero backups and zero traces left behind.
The free public tier restricts payloads to 50MB per file to prevent denial-of-service vectors. API users with authenticated quotas can process files up to 2GB. Most standard document formats will never exceed 15MB unless they contain unoptimized raster imagery.
A PDF is essentially a digital piece of paper with letters pinned to absolute coordinates. Microsoft Word relies on a flowing paragraph model. Translating absolute coordinates back into flowing paragraphs requires educated guessing. If a layout relies on complex, overlapping invisible tables, our engine will attempt to reconstruct it using absolute positioning text boxes as a fallback.
Currently, our engine is entirely web-based and interacts with our cloud infrastructure. However, you can utilize our REST API to build custom local integrations or scripts for your desktop environment.