Privacy Policy
A plain-English explanation of our strict non-retention policies.
Last Updated: October 2023
1. The Principle of Non-Retention
The core architecture of uConvertDocument is built on volatile memory processing. When you upload a document to our servers, the incoming binary stream is loaded directly into Random Access Memory (RAM). The CPU performs the required transformation geometry, outputs the new file stream to the HTTP response, and immediately flushes the memory buffer.
We do not write your files to disk. We do not log the contents of your files. We do not maintain a database of extracted text to train machine learning models.
2. Ephemeral Metadata Logging
To ensure operational stability and defend against automated abuse, we temporarily log connection metadata. This includes:
- The origin IP address (purged every 24 hours).
- The timestamp of the request.
- The HTTP headers (User-Agent).
- The size of the incoming payload and the execution duration.
This data is utilized strictly for rate-limiting and performance analytics. It is not tied to your identity.
3. Third-Party Infrastructure
Our edge networking is provided by Cloudflare, Inc., which may route your packets through their global network. Cloudflare operates under strict privacy constraints and does not inspect the encrypted payloads passing through TLS 1.3 tunnels. The physical servers executing the conversion binaries are located in Frankfurt, Germany, operating under EU GDPR jurisdiction.
4. No Account Tracking
We do not utilize tracking cookies, tracking pixels, or fingerprinting scripts. The public converter interface does not require registration. We have no mechanism to associate a specific conversion event with a specific human entity.